1. Definitions

1.1 “Booking” means a request to book a Table at the Venue or through the Website all strictly subject to these terms and conditions.

1.2 “Confirmation” means the email confirmation we will send you to confirm your Booking once we have accepted your Booking.

1.3 “Contract” means the Contract formed between you and us once you have received your Confirmation.

1.4 “Force Majeure Event” means a situation beyond our control the consequences of which we could not have been avoided. Such events may include, without limitation: war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, disease or illness, epidemics, pandemics (including any COVID-19 events) or any such crisis which may impact human health and result in government-imposed restrictions.

1.5 “The Greenhouse”, “us”, “our” or “we” means Searchlight Ventures Limited, a private company registered in England and Wales with company number 15407778 whose registered address is at 6 Kingly Street, London W1B 5PF.

1.6 “Venue” means The Greenhouse and Terrace operated by The Light.

1.7 “Website” means the website currently located at the URL : www.greenhousebanbury.com

1.8 “you” means everyone who visits the Venue.

2. Terms of Entry

2.1 The arrival time of your Booking is included as part of the Confirmation.

2.2 When making your reservation, please ensure that you provide accurate contact information (email address and phone number) to allow us to provide full communications with yourself regarding your booking

2.3 If you are running late for your reservation, please email us at hello@greenhousebanbury.com. If we do not hear from you, we will hold your table for a maximum of 15 minutes after the reservation time.

2.4 We appreciate that sometimes you may need to cancel, but request that you let us know as far in advance as possible and we'll do everything we can to help. The amount of guests within your party can be reduced up to 4 hours in advance of your booking.  Simply email us at hello@greenhousebanbury.com or alternatively click on the cancellation link within your booking confirmation email

2.5 We will make every effort to accommodate an increase in your party size, but this will be dependent on availability. For bookings over 10 people we will require final numbers 7 days prior.

2.6 Further booking terms and conditions may apply to reservations during selected busy seasonal periods.  Any extra terms and conditions will be stated at the point of booking.

2.7 Under 18s, accompanied by a responsible adult are welcome in The Greenhouse if eating with us up to 9pm Sunday – Thursday and 10pm Friday/Saturday. We operate an over 18s only policy on The Terrace after 7pm.  We reserve the right to ask for a valid proof of age at any time and reserve the right to refuse entry to, or remove from the Venue, any person at any time we believe, in our sole discretion, to be in breach of this Clause 2.7 with no entitlement to a refund or credit..

2.8 The Venue operates a zero tolerance policy on smoking and/or drugs whilst in the Venue. Smoking includes vaping and e-cigarettes. We reserve the right to remove any person at any time we believe in our sole discretion to be in breach of this Clause 2.7 with no entitlement to a refund or credit.

2.9 We reserve the right to require customers who are disruptive, showing COVID-19 symptoms, appear unwell, display antisocial and/or unlawful behaviour or aggressive/violent conduct to leave the Venue immediately without any entitlement to a refund or credit. Our staff members are valuable to us, so please treat them with the respect they deserve or we may require you to leave the Venue. What constitutes disruptive, unwell, antisocial, unlawful or violent behaviour shall be determined in our sole discretion and includes both physical and verbal abuse.

2.10 You may not bring any dangerous and/or illegal items into the Venue at any time. In the interest of safety, security and other reasonable causes, we may ask to search your possessions whilst in the Venue for any item which a staff member believes may contravene these terms and conditions. We reserve the right to refuse entry or require you, if you don’t agree to being searched, to leave the Venue without entitlement to a refund or credit.

2.11 You must keep your personal belongings with you at all times. We accept no responsibility for the loss, theft, alteration or damage to any personal items brought into the Venue. Lost property will be kept for 14 days and then disposed of if left unclaimed.

2.12 You are responsible and liable for any damage or loss you cause to Venue, the equipment provided by the Venue and/or the facilities. We reserve the right to charge you for any damage or loss caused by you based on the full price of fixing and/or replacing any damaged or lost item.

2.13 Please note CCTV is in operation for the purposes of crime prevention and public safety. For further details, please refer to our Privacy Policy.

2.14 The Light has public liability insurance with limits of £5,000,000 under which you will be insured for bodily injury, including without limitation, death, for so long as you are within the Venue’s premises. The coverage and benefits available to you under this policy is subject to the terms and conditions of the policy, including limits on coverage, exclusions from coverage and deductibles. 

2.15 Animals are not permitted in the Venue, aside from Guide, Hearing or other assistance dogs. On The Terrace all dogs are welcome as long as they are happy to sit on the floor and are well behaved.

3 Prices and Payment

3.1 All prices for our products and services are as stated in the Venue or on the Website from time to time and include any applicable Value Added Tax.

3.2 Payments at the Venue or through the Website must be made in British pounds sterling (GBP). You must be at least 16 years old to make a purchase on the Website.

4 Food and Drink

4.1 Only food or drink purchased at the Venue during your visit may be consumed within the Venue.

4.2 The consumption of alcohol by people aged 18 or over is permitted only when purchased from the Venue. No alcohol may be brought into the Venue. We operate Challenge 25 and reserve the right to ask for a valid proof of age at any time. If you are unable to prove your age, you will not be permitted to buy and/or consume alcohol whilst in the Venue. Alcohol must be consumed responsibly. We reserve the right to refuse entry to, or remove any person from, the Venue at any time we believe in our sole discretion to be in breach of this Clause 4.2 with no entitlement to a refund or credit.

4.3 For product details, including nutritional and allergen information, please ask a member of staff.

5 WEBSITE TERMS OF USE

5.1 The terms in this section (“Website Terms”) set out the legally binding terms which apply to everyone and accesses or uses the Website.  By accessing or using the Website, You agree to be bound by these Website Terms.

5.2 The Website is provided free of charge and We make no guarantee that it will be uninterrupted or error free.  In addition, We reserve the right to modify or discontinue, temporarily or permanently, all or any part of the Website without notice and without liability.

5.3 This Website and the materials on it are protected by copyright, trade mark and other intellectual property rights and laws throughout the world.  The materials on the Website are owned by or licensed to Us and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without our consent.  Modification of the materials or use of the materials for any other purposes is a violation of the copyrights and propriety.

5.4 Purchases made via the Website can be paid for using a combination of debit, credit or charge card, and/or gift vouchers (where available).

5.5 All prices displayed on the Website (unless otherwise stated) are inclusive of VAT (where applicable).

5.6 The Website contains links to other websites which are not controlled by Us.  The fact that We may provide a link to any such website does not mean that We endorse that website.  Such links are only provided for your convenience and You access them at your own risk.

5.7 You acknowledge that We are entitled to handle any personal information that You have supplied to Us when using the Website in accordance with the Privacy Policy, which forms part of these Terms and Conditions.

5.8 We may immediately suspend and/or terminate an account on the Website if:

(a) We suspect any fraud in any matter connected to the registration of the account;
(b) The account holder misuses their account (e.g. sharing with others or using the account other than for reasonable personal use);
(c) The account holder commits any breach of these Terms and Conditions which cannot be corrected or if it has not been corrected with a reasonable time.
(d) The account holder engages in any behaviour or activity which is disruptive or damaging to our business or operation, process or practice, including breaching our Terms of Entry; and /or
(e) The account holder does not comply fully with these Terms and Conditions on a continuing and ongoing basis.

5.9 If you are under 16, please ask your parent or guardian’s permission before You use the Website (including sending Us information) or enter any competition that requires information about You or offers a prize.

5.10 By continuing to use the Website, You are confirming that you have the consent of your parent or guardian to do so.

6 General

6.1 You acknowledge, accept and agree that the car parking management and services at the Venue is operated by a third party organisation(s). On this basis, we are not responsible for the operation of such services, including without limit, any fines or penalties applied by such third party organisations.

6.2 Subject to the other provisions of these terms and conditions, nothing in these terms and conditions affects your statutory rights as a customer or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence or for any other liability which we cannot exclude or limit under law. Otherwise, our liability to you shall be limited to the total price paid for the relevant Booking on the occasion you attended and the liability was incurred. Our total liability includes liability in contract, tort (including negligence), breach of statutory duty or otherwise arising under or in connection with these terms and conditions.

6.3 The following types of loss are wholly excluded:

(a) loss of profits;
(b) loss of sales or business;
(c) loss of agreements or contracts;
(d) loss of anticipated savings;
(e) loss of use or corruption of software, data or information;
(f) loss of or damage to goodwill; and
(g) indirect or consequential loss or damage.

6.4 All terms, representations or warranties, whether express or implied by statute or otherwise, not set out in these terms and conditions are, to the fullest extent permitted by law, excluded from these terms and conditions.

6.5 In addition to our other rights, in the event that you breach any of these terms and conditions, we reserve the right to take such action as is necessary to remedy or prevent a reoccurrence of such breach including recovering any costs incurred, banning you and/or suspending your access to/from the Venue and all premises owned by The Light and/or taking legal action.

6.6 If any provision of these terms and conditions is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of these terms and conditions which will remain in full force and effect.

6.7 If we fail at any time to insist on strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of our rights or remedies, this does not constitute a waiver of our rights or remedies and does not relieve you from compliance with your obligations. A waiver by us of any default does not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions is effective unless it is expressly stated to be a waiver and is communicated to you in writing.

6.8 We reserve the right to amend these terms and conditions from time to time, to ensure compliance with law or regulation, for security reasons or to make non-material changes, and the amendment will be effective when posted on the Website. We may also change these terms and conditions to reflect material changes to the gift voucher scheme, but we will post any material changes on the Website at least 7 days in advance, and if you are not happy with these material changes, you can terminate your agreement with us for use of the gift voucher under these terms and conditions no later than 90 days after the material change takes effect.

6.9 These terms and conditions shall be governed by and construed in accordance with English law and the Courts of England shall have jurisdiction over any claim or matter arising under or in connection with these terms and conditions.

7 Promotions

7.1